Shipping Policy

Shipping Policy
Last updated: September 2026

Tingora AB ships orders from Sweden.

Shipping destinations
We currently deliver to Sweden and selected countries within the EU/EEA and the United Kingdom. Available shipping destinations are shown at checkout.

Processing and delivery times
Orders are processed as quickly as possible. Estimated total delivery times are:

Sweden: 2–5 business days
EU/EEA: 4–9 business days
United Kingdom: 4–9 business days

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, such as carrier delays, public holidays, weather conditions, or customs processing. Deliveries to the United Kingdom may also be affected by customs clearance.

Shipping costs
Tingora currently offers free standard shipping to the destinations available at checkout. If any different shipping option or charge applies, it will be clearly displayed before you complete your purchase.

Order tracking
Where tracking is available, tracking information will be provided after the order has been dispatched.

Incorrect or incomplete address
Customers are responsible for providing accurate and complete delivery information. If you notice an error in your address, please contact us as soon as possible.

Delayed or missing deliveries
If your order is significantly delayed or appears to be lost, please contact us so that we can investigate the shipment with the carrier. Your statutory consumer rights are not affected.

Returns
Shipping-related returns are handled in accordance with our Return & Refund Policy.

Contact
Tingora AB
Corporate ID: 559540-9466
Email: info@tingora.com
Website: Tingora.com